Effective Date: January, 2016

Welcome to Caftan The Mushk. Your privacy is extremely important to us, and we are committed to safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website or make a purchase.

By using our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect the following types of information to provide you with a smooth and secure shopping experience:

1. Personal Information

   • Name, billing/shipping address, phone number, and email address.

   • Payment details (processed securely through our payment partners; we do not store full card or bank details).

2. Non-Personal Information

   • IP address, browser type, and device information.

   • Pages visited and time spent on our website for analytics and service improvement.

3. Cookies

   • Our website uses cookies to enhance your browsing experience, remember your preferences, and track site performance.

   • You may disable cookies in your browser settings, but some website features may not function properly.

2. How We Use Your Information

Your data is used to provide and improve our services, including:

• Processing and delivering orders, both in India and worldwide.

• Providing order updates, invoices, and shipping information.

• Improving website functionality, security, and user experience.

• Preventing fraudulent activity and ensuring secure transactions.

• Sending promotional updates and offers, only if you subscribe to our mailing list.

3. Sharing of Information

We respect your privacy and do not sell, rent, or trade your personal information.
We share your information only in the following cases:

• Payment Processing: With trusted payment partners like Razorpay, to complete secure online transactions.

• Logistics & Delivery: With verified courier services to ship your orders worldwide.

• Legal Compliance: When required to comply with Indian law, court orders, or legal proceedings.

4. Data Security

• We use SSL encryption to protect data transmitted through our website.

• All payments are processed through PCI-DSS compliant payment gateways.

• While we follow strict security protocols, no online system can guarantee 100% security.

5. Your Rights

You have the right to:

• Access the personal data we store about you.

• Request corrections or updates to your information.

• Opt out of promotional emails at any time.

• Request deletion of your data, subject to legal and transactional requirements.

For any privacy-related requests, please contact us at themushk14@gmail.com.

6. International Shipping and Data Transfer

Since Caftan The Mushk ships worldwide, your data may be processed in locations outside India. We ensure that your information is handled securely and in accordance with this Privacy Policy.

7. Updates to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The updated version will always be available on our website with the effective date.

8. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please reach out to:

Caftan The Mushk
24/45 Zakir Nagar, New Delhi – 110025, India
Phone: +91 9310437721 / +91 9560701256