Welcome to Caftan The Mushk. By accessing and using our website www.caftanthemushk.com (the “Site”) and purchasing our products, you agree to comply with the Terms & Conditions outlined below.

1. General Information

• Business Name: Caftan The Mushk

• Location: 24/45 Zakir Nagar, New Delhi – 110025, India

• Contact: +91 9310437721 / +91 9560701256 | themushk14@gmail.com

• Products: Handcrafted abayas, caftans, dresses, and women’s modest wear.

By using this website, you acknowledge that you have read, understood, and agree to our Terms & Conditions, Privacy Policy, Shipping Policy, and Return & Refund Policy.

2. Eligibility

• You must be 18 years or older to place an order on our website.

• By ordering, you confirm that all the information you provide is accurate and complete.

3. Products & Customization

• All our products are handcrafted; minor variations in color, design, or embroidery are part of the unique artisanal nature.

• Customizations (size, color, embellishments) are available on request but are non-returnable and non-refundable.

4. Pricing & Payments

• All prices are listed in Dollars ($) for international orders.

• We reserve the right to change prices or discontinue products without prior notice.

• Payments are processed securely through Razorpay and trusted payment gateways.

5. Shipping & Delivery

• Orders are processed and shipped as per our Shipping Policy.

• Delivery timelines are estimates only and may vary due to logistics, weather, or customs delays.

• International orders may attract customs duties or taxes, which are the buyer’s responsibility.

6. Returns & Refunds

• Returns are only accepted for damaged or incorrect products as per our Return & Refund Policy.

• No returns for customized items, wrong size selection, or change of mind.

• Refunds are processed to the original payment method after product inspection.

7. Intellectual Property

• All content, product images, designs, and descriptions on this site are the intellectual property of Caftan The Mushk.

• Any unauthorized use, copying, or distribution is strictly prohibited.

8. Limitation of Liability

• Caftan The Mushk is not liable for any indirect, incidental, or consequential damages caused by:

  • Shipping delays

  • Misuse of products

  • Incorrect address provided by the customer

• Liability is limited to the order value only.

9. Governing Law & Dispute Resolution

• These terms are governed by the laws of India.

• Any disputes shall be resolved in the courts of New Delhi, India.

10. Updates to Terms & Conditions

We reserve the right to update or modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on the website.

Contact Us

For any questions regarding these Terms & Conditions, please contact:

Caftan The Mushk
📍 24/45 Zakir Nagar, New Delhi – 110025, India
📞 +91 9310437721 | +91 9560701256
📧 themushk14@gmail.com